This page (together with the documents referred to on it) tells you the terms and conditions on which we may provide online seminars, coaching, lessons or lectures (“Learning Labs”) and other services and products provided through the website (the “Site”) . Please read these terms and conditions carefully and make sure that you understand them, before registering your account with us or placing any order with us for any services using the funds in the virtual wallet allocated to your account (“Wallet”).
You should print a copy of these terms and conditions for future reference.


The Site is operated by Interface Space Limited (“ISL”).   ISL is a private limited company registered in England under company number 07314517 and has its registered office trading address at Westbourne House, 14-16 Westbourne Grove, London W2 5RH.  Our VAT number is [113 5219 52].


2.1. We consider these Terms and Conditions and your order to set out the whole agreement between you and us relating to the provision of services ordered through your Interface Space account and/or the Site.
2.2. Any samples, drawings, descriptions or advertising we issue, and any descriptions or illustrations contained in our brochures or the Site are issued solely to provide you with an approximate idea of the services. They do not form part of the contract between you and us or any other contract between you and us relating to the provision of any service.
2.3. By placing an order through the Site, you warrant that you are legally capable of entering into binding contracts.
2.4. After placing an order, you will receive an e-mail from us acknowledging receipt of your order.  Please note that this does not mean that your order has been accepted. Your order is an offer by you to enter into a binding contract with us, which we are free to accept or decline at our absolute discretion. All orders are subject to acceptance by us, and we will confirm such acceptance to you by sending you an e-mail that confirms our acceptance of your order (“Confirmation”). The contract between you and us (“Contract”) will only be formed when you are sent the Confirmation. The Contract will relate only to the service confirmed in the Confirmation.
Some services which we may provide through the Site or your Interface Space account may have specific additional conditions (“Additional Conditions”), for example, specific rules and access rights for community functionality or Learning Labs. Please read these carefully as these Additional Conditions will also form part of the Contract.
2.5. We have the right to revise and amend these terms and conditions from time to time. You will be subject to the policies and terms in force at the time that you place an order to book your place at any Learning Lab, unless any change to those policies or these terms and conditions is required by law or government or regulatory authority in which case it will apply to orders you have previously placed that we have not yet fulfilled.
2.6. If you enter into any Contract as a consumer, no provision of these terms and conditions shall affect your statutory rights as a consumer.


3.1. Unless we are prevented from doing so by a Force Majeure Event, we will provide products and services which:
3.1.1. conform materially with their specific description (if any);
3.1.2. in the case of services, are carried out with reasonable care and skill; and
3.1.3. are fit for any purpose advertised.
3.2. You must provide us, in sufficient time, with any information and instructions relating to any services that is or are necessary to enable us to provide the services in accordance with these Terms and Conditions.
3.3. If you do not, or you provide us with incomplete, incorrect or inaccurate information or instructions, we may cancel the services by giving you written notice, or we may make an additional charge of a reasonable sum to cover any extra work that is required.
3.4. You must not share, sell, transfer, rent or sublicense any service or part of any service to any third party.


4.1. The copyright, design right and all other intellectual property rights in any materials and other documents or items that we prepare or produce in connection with this website and any services, and all performance rights and rights in the recording of any iConnect session, will belong to us absolutely.
4.2. You may not use the materials, documents or other items detailed in clause 4.1 for any commercial purpose.


5.1. You can buy services from us and pay subscription fees by using funds from your Wallet. You can buy funds for your Wallet using payment methods approved by us. You can check the funds in your Wallet at any time by referring to your Interface Space account settings.
5.2. Wallet funds have no value other than in order to purchase services from us through the Site and are not redeemable for cash. Wallet funds may not be transferred to any other person. You will not be entitled to a refund for any unused Wallet funds.
5.3. Wallet funds will generally be paid from your Wallet on placing an order for services. In respect of certain services funds may not be deducted from your Wallet until the commencement of the services (but may be “blocked” or allocated to that order and not otherwise spendable unless such services are cancelled). Where this is the case, it will be stated in the relevant Applicable Terms.
5.4. The price of any services will be as quoted on the Site from time to time, except in cases of obvious error. Prices include VAT.
5.5. Prices are liable to change at any time, but changes will not affect orders in respect of which we have already sent you a Confirmation.
5.6. Funds may be ordered for addition to your Wallet through the Site and may be paid for by credit or debit card. We accept payment with MasterCard, Visa, Maestro, JCB
5.7. You expressly agree that we may make Wallet funds available to you immediately after accepting your order for Wallet funds. As a result, subject to applicable law, you will have no right to cancel or to a “cooling off period” in respect of your purchase of Wallet funds, which purchase shall be complete as soon as we make those funds available.


6.1. Payments made to us under any Contract are non-refundable, unless:
6.1.1. ISL cancels any services which you have ordered; or
6.1.2. ISL is unable to provide a product or service you have ordered,
and, subject to clause 18, in either case ISL is unable to re-schedule the provision of such product or service within a reasonable time.
6.2. Nothing in this clause shall affect your statutory rights.
6.3. If a payment has been made in error, or if you think you may be entitled to a refund, please contact Refunds are at the manager's discretion.


7.1. Subject to clause 7.3, if we fail to comply with these terms and conditions, we shall only be liable to you for the price paid by you in respect of the Learning Lab.
7.2. Subject to clause 7.3, we will not be liable for losses that result from our failure to comply with these terms and conditions that fall into the following categories:
7.2.1. loss of income or revenue;
7.2.2. loss of business;
7.2.3. loss of profits;
7.2.4. loss of anticipated savings;
7.2.5. loss of data; or
7.2.6. waste of management or office time.
7.3. Nothing in this agreement excludes or limits our liability for any matter for which it would be illegal for us to exclude or attempt to exclude our liability.


Applicable laws require that some of the information or communications we send to you should be in writing.  When using the Site, you accept that communication with us will be mainly electronic.  We will contact you by e-mail or provide you with information by posting notices on our website.  For contractual purposes, you agree to this electronic means of communication and you acknowledge that all contracts, notices, information and other communications that we provide to you electronically comply with any legal requirement that such communications be in writing.  This condition does not affect your statutory rights.


All notices given by you to us must be given to ISL at We may give notice to you at either the e-mail or postal address you provide to us when placing an order, or in any of the ways specified in clause 8 above.  Notice will be deemed received and properly served immediately when posted on our website, 24 hours after an e-mail is sent, or three days after the date of posting of any letter.  In proving the service of any notice, it will be sufficient to prove, in the case of a letter, that such letter was properly addressed, stamped and placed in the post and, in the case of an e-mail, that such e-mail was sent to the specified e-mail address of the addressee.


10.1. The contract between you and us is binding on you and us and on our respective successors and assignees.
10.2. You may not transfer, assign, charge or otherwise dispose of a Contract, or any of your rights or obligations arising under it, without our prior written consent.
10.3. We may transfer, assign, charge, sub-contract or otherwise dispose of a Contract, or any of our rights or obligations arising under it, at any time during the term of the Contract.


11.1. We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control (Force Majeure Event).
11.2. A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control and includes in particular (without limitation) the following:
11.2.1. strikes, lock-outs or other industrial action;
11.2.2. civil commotion, riot, invasion, terrorist attack or threat of terrorist attack, war (whether declared or not) or threat or preparation for war;
11.2.3. fire, explosion, storm, flood, earthquake, subsidence, epidemic or other natural disaster;
11.2.4. impossibility of the use of railways, shipping, aircraft, motor transport or other means of public or private transport;
11.2.5. impossibility of the use of public or private telecommunications networks;
11.2.6. the acts, decrees, legislation, regulations or restrictions of any government; and
11.2.7. pandemic or epidemic.
11.3. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period.  We will use our reasonable endeavours to bring the Force Majeure Event to a close or to find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.


12.1. If we fail, at any time during the term of a Contract, to insist upon strict performance of any of your obligations under the Contract or any of these terms and conditions, or if we fail to exercise any of the rights or remedies to which we are entitled under the Contract, this will not constitute a waiver of such rights or remedies and will not relieve you from compliance with such obligations.
12.2. A waiver by us of any default will not constitute a waiver of any subsequent default.
12.3. No waiver by us of any of these terms and conditions will be effective unless it is expressly stated to be a waiver and is communicated to you in writing in accordance with clause 9 above.


If any court or competent authority decides that any of the provisions of these terms and Conditions or any provisions of a Contract are invalid, unlawful or unenforceable to any extent, the term will, to that extent only, be severed from the remaining terms, which will continue to be valid to the fullest extent permitted by law.


14.1. These terms and conditions and any document expressly referred to in them constitute the whole agreement between us and supersede all previous discussions, correspondence, negotiations, previous arrangement, understanding or agreement between us relating to the subject matter of any Contract.
14.2. We each acknowledge that, in entering into a Contract, neither of us relies on any representation or warranty (whether made innocently or negligently) that is not set out in these terms and conditions or the documents referred to in them.
14.3. Each of us agrees that our only liability in respect of those representations and warranties that are set out in this agreement (whether made innocently or negligently) will be for breach of contract.
14.4. Nothing in this clause limits or excludes any liability for fraud.


15.1. We have the right to revise and amend these terms and conditions from time to time.
15.2. You will be subject to the policies and terms and conditions in force at the time that you order products from us, unless any change to those policies or these terms and conditions is required to be made by law or governmental authority (in which case it will apply to orders previously placed by you), or if we notify you of the change to those policies or these terms and conditions before we send you the Confirmation.


Contracts for the purchase of services through our site and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) will be governed by English law.  Any dispute or claim arising out of or in connection with such Contracts or their formation (including non-contractual disputes or claims) will be subject to the non-exclusive jurisdiction of the courts of England.


A person who is not party to these terms and conditions or a Contract shall not have any rights under or in connection with them under the Contracts (Rights of Third Parties) Act 1999.

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